An additional change has been deployed and we are seeing successful statement access. We will continue to monitor. Please direct additional inquiries to help@treasuryprime.com
Posted Aug 03, 2026 - 21:49 UTC
Identified
Treasury Prime has identified some additional errors that can prevent access to statements and we continue to triage.
Posted Aug 03, 2026 - 18:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2026 - 17:54 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 03, 2026 - 14:09 UTC
Update
Treasury Prime has identified the issue and is working to deploy a fix.
Posted Aug 03, 2026 - 14:09 UTC
Investigating
Treasury Prime is aware of errors when attempting to access the August deposit account statements (for transactions in July). We are investigating this to identify and remediate the issue.