Resolved -
No additional connectivity issues have been observed since the change was made.
May 8, 13:06 UTC
Update -
We are continuing to monitor for any further issues.
May 7, 22:38 UTC
Monitoring -
We have implemented a change and are seeing successful core connectivity. We'll continue to monitor the platform.
May 7, 22:37 UTC
Investigating -
Treasury Prime is seeing a loss of connectivity to the core for a specific partner bank, Merchant's Commerical. This will impact the availability of core balances. It will also impact payment processing for originated ACH items and book transfers. The team is working to identify and resolve the issue.
May 7, 13:17 UTC