Resolved -
No additional errors or impacts have been observed since 11:36 ET.
Mar 9, 18:16 UTC
Monitoring -
Treasury Prime has seen a reduction of error message and data is now returning for console and and on-core accounts. We will continue to monitor the platform.
Mar 9, 15:08 UTC
Investigating -
Treasury Prime is investigating with Grasshopper Bank an issue in communication between the two platforms. This is currently impacting data for on-core accounts, book transfers, and the availability of information in the Treasury Prime console. The issue does appear to be intermittent at this time. Both teams are engaged in triage.
Mar 9, 14:26 UTC