Monitoring - Treasury Prime has seen a reduction of error message and data is now returning for console and and on-core accounts. We will continue to monitor the platform.
Mar 09, 2026 - 15:08 UTC
Investigating - Treasury Prime is investigating with Grasshopper Bank an issue in communication between the two platforms. This is currently impacting data for on-core accounts, book transfers, and the availability of information in the Treasury Prime console. The issue does appear to be intermittent at this time. Both teams are engaged in triage.
Mar 09, 2026 - 14:26 UTC
Resolved -
All book transfer traffic is flowing as expected, and prior items have been resent if necessary.
Mar 2, 22:30 UTC
Monitoring -
Bangor Savings Bank and Treasury Prime are now seeing successful book transfers and are working through the prior items to address them.
Mar 2, 22:04 UTC
Investigating -
Treasury Prime is seeing error responses when attempting to complete book transfers at a specific bank partner, Bangor Savings Bank. The team is currently investigating the issue. This will impact payment streams which are dependent on completing book transfers such as originated ACH item and wires.
Mar 2, 21:20 UTC
