Resolved -
Treasury Prime has resent webhooks where available and is not seeing any further impacts at this time. Please direct any additional questions or concerns to help@treasuryprime
Aug 18, 16:23 UTC
Update -
Treasury Prime continues to monitor the platform. In addition to book transfers, webhooks may not have triggered consistently within other payment channels in that window.
Aug 18, 13:59 UTC
Monitoring -
Pending book transfers have begun to resolve, and payment channels are processing as expected. The issue on our host was impacting items from 2026-08-18-04:40:00 to 2026-08-18-10:47:00 UTC. During this period is it possible that webhooks for book transfers did not trigger correctly. Please reach out to help@treasuryprime.com for questions regarding webhooks or books during this period.
Aug 18, 12:08 UTC
Identified -
Treasury Prime identified an issue in one of our hosts and has resolved the issue. The team is currently reviewing impacts.
Aug 18, 11:03 UTC
Investigating -
Treasury Prime is currently investigating an issue impacting book transfers remaining in a pending state. This may impact related payment processing such as ACH and wires. We are also investigating webhook transmission. We will provide updates as we investigate.
Aug 18, 10:35 UTC