Resolved -
This incident has been resolved.
Aug 4, 01:24 UTC
Monitoring -
An additional change has been deployed and we are seeing successful statement access. We will continue to monitor. Please direct additional inquiries to help@treasuryprime.com
Aug 3, 21:49 UTC
Identified -
Treasury Prime has identified some additional errors that can prevent access to statements and we continue to triage.
Aug 3, 18:16 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 3, 17:54 UTC
Identified -
The issue has been identified and a fix is being implemented.
Aug 3, 14:09 UTC
Update -
Treasury Prime has identified the issue and is working to deploy a fix.
Aug 3, 14:09 UTC
Investigating -
Treasury Prime is aware of errors when attempting to access the August deposit account statements (for transactions in July). We are investigating this to identify and remediate the issue.
Aug 3, 13:33 UTC