Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2024 - 02:00 UTC
Scheduled
**Maintenance Schedule:**
- Date: April 16th - Time: 7:00 PM PST to 11:00 PM PST (10:00 PM EST to 2:00 AM EST) - Duration: Approximately 4 hours - Environment: Production
**Reason for Maintenance:** The maintenance is necessary to perform essential updates and enhancements to our database infrastructure. These updates will ensure the long-term reliability, security, and performance of our systems, enabling us to continue providing you with the best possible service.
**Impact on System Availability:** During the maintenance window, our services will be temporarily unavailable. You may experience interruptions in accessing our platform, applications, and API services. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.
**Action Required:**
- We kindly ask you to plan your activities accordingly and refrain from accessing our services during the maintenance window. - If you have any critical tasks or transactions planned during this time, please reschedule them to avoid any disruption. - Rest assured that our team will work diligently to minimize the duration of the outage and restore full service as quickly as possible.
**Communication Channels:**
- We will provide an update on the progress of the maintenance via email. - In case of urgent inquiries or assistance, please contact our customer support team at help@treasuryprime.com or through our [Customer Support Platform](https://support.treasuryprime.com/).
Thank you for your cooperation and understanding as we strive to maintain and improve our systems to better serve you. We apologize for any inconvenience caused by this necessary maintenance activity.
Posted Apr 16, 2024 - 20:19 UTC
This scheduled maintenance affected: API and Bank Console.