All Systems Operational

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Treasury Prime Status Page

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Bank Console Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Incoming ACHs delayed at Piermont Bank
Resolved - We have resolved the issue and all the files have been processed.
Apr 22, 20:58 UTC
Identified - We are investigating an issue that is causing incoming ACHs to be delayed at Piermont Bank. We will post updates as we have them.
Apr 22, 16:47 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Scheduled System Maintenance for Production Environment
Completed - The scheduled maintenance has been completed.
Apr 17, 04:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 UTC
Scheduled - **Maintenance Schedule:**

- Date: April 16th
- Time: 7:00 PM PST to 11:00 PM PST (10:00 PM EST to 2:00 AM EST)
- Duration: Approximately 4 hours
- Environment: Production

**Reason for Maintenance:**
The maintenance is necessary to perform essential updates and enhancements to our database infrastructure. These updates will ensure the long-term reliability, security, and performance of our systems, enabling us to continue providing you with the best possible service.

**Impact on System Availability:**
During the maintenance window, our services will be temporarily unavailable. You may experience interruptions in accessing our platform, applications, and API services. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.

**Action Required:**

- We kindly ask you to plan your activities accordingly and refrain from accessing our services during the maintenance window.
- If you have any critical tasks or transactions planned during this time, please reschedule them to avoid any disruption.
- Rest assured that our team will work diligently to minimize the duration of the outage and restore full service as quickly as possible.

**Communication Channels:**

- We will provide an update on the progress of the maintenance via email.
- In case of urgent inquiries or assistance, please contact our customer support team at help@treasuryprime.com or through our [Customer Support Platform](https://support.treasuryprime.com/).

Thank you for your cooperation and understanding as we strive to maintain and improve our systems to better serve you. We apologize for any inconvenience caused by this necessary maintenance activity.
Apr 16, 20:19 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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